FAQ

Frequently Asked Questions

Find answers about products, orders, shipping, and support.

Q: Can you provide the official CE certificate documents?

A: Yes we can provide CE certificate documents.

Q: Is the battery equipped with a BMS protection system?

A: Yes,the battery come with BMS.

Q: What is the warranty period for the battery specifically?

A: 9-month warranty, which covers non-artificial damage.

Q:Are the batteries removable and replaceable?

A: Yes,they can be remove and replace.