Shenzhen Hoverstar Innovations Technology Co. , Ltd.
Shenzhen Hoverstar Innovations Technology Co. , Ltd.
Return Policy

Return Policy

  • Within 7 calendar days of delivery if the product has no manufacturing defect, has not been activated and is still in new or like-new condition.

  • Within 7 calendar days of delivery if the product has a manufacturing defect.

  • A Refund will NOT be provided in the following cases
    A Refund will NOT be provided in the following cases


    • The refund was requested beyond 30 calendars days of delivery; the product sent in for refund does not include all original accessories, attachments, and packaging, any item is not in new or like-new condition, i.e. with cracks, dents, or scratches.

    • Legal proof-of-purchase or receipts are not provided or are reasonably believed to have been forged or tampered with.

    • Any product fault or damage has been caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.

    • Product labels, serial numbers, waterproof marks, false proof marks, etc. show signs of tampering or alteration.

    • Damage was caused to the product by external factors out of our control, including fire, flood, high winds, and lightning strikes.

    • Respective product has not been sent back to HOVERSTAR 7 calendar days after refund confirmation from HOVERSTAR.

    • The date of activation exceeds 30 days after the date of delivery.

  • Replacement Policy
    Replacement Policy


    • The refund was requested beyond 30 calendars days of delivery; the product sent in for refund does not include all original accessories, attachments, and packaging, any item is not in new or like-new condition, i.e. with cracks, dents, or scratches.

    • Legal proof-of-purchase or receipts are not provided or are reasonably believed to have been forged or tampered with.

    • Any product fault or damage has been caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.

    • Product labels, serial numbers, waterproof marks, false proof marks, etc. show signs of tampering or alteration.

    • Damage was caused to the product by external factors out of our control, including fire, flood, high winds, and lightning strikes.

    • Respective product has not been sent back to HOVERSTAR 7 calendar days after refund confirmation from HOVERSTAR.

    • The date of activation exceeds 30 days after the date of delivery.